Privacy Policy

Last updated: May 1st, 2025

1. INTRODUCTION
Juddoc Services Pvt. Ltd. (“XYZ,” “we,” “us,” or “our”) respects and protects your privacy. This Privacy Policy (“Policy”) outlines how we collect, use, share, and safeguard the information you provide when you visit our website or use our services (collectively, the “Services”). By accessing or using our Services, you consent to the terms described in this Policy. If you do not agree, please do not use the Services.

2. APPLICABILITY
This Policy applies to all visitors and users (“you,” “your”) of our Services. We collect certain information to provide and improve the Services, to comply with laws, and to meet contractual obligations. If you choose not to share certain types of information, you may be unable to access or use some portion of our Services.

3. INFORMATION WE COLLECT
We may collect various types of information from or about you, which can include:
3.1 Personally Identifiable Information (“PII”)
• Name, email address, telephone number, and other contact details you provide through forms on our website.
• Job title, organizational affiliation, or other details you voluntarily submit.

3.2 Sensitive Personal Information
• Payment-related information (if relevant to your transactions).
• Login credentials (if you create an account).
• Other information you choose to provide that may be deemed “sensitive” under applicable law.

3.3 Non-Personal Information
• Usage data such as pages visited, time spent on site, referral URLs, and similar analytics metrics that do not individually identify you.

3.4 Automatically Collected Information
• Internet Protocol (IP) address, device type, operating system, and browser information.
• Geo-location data (inferred from IP address).
• Cookies and similar tracking technologies as further detailed in Section 7 (Cookies and Tracking).

3.5 Call Logs, Message Logs, & Other Communications (If Applicable)
• Where relevant (e.g., if our Services include features to exchange messages or calls), we may collect records of these communications for troubleshooting, compliance, or security.

4. HOW WE USE YOUR INFORMATION
We may use the collected information for purposes including, but not limited to:
4.1 Providing and Improving the Services
• To respond to inquiries or requests you make.
• To create and manage user accounts.
• To personalize website content and user experience.

4.2 Customer Support
• To provide technical and other assistance.
• To analyze crash data, debug, and enhance performance.

4.3 Business Communications
• To send you newsletters, informational updates, or marketing materials, if you have opted in.
• You may opt out of such communications at any time.

4.4 Legal Obligations and Compliance
• To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• To protect our rights, property, and safety or that of our users or the public as required or permitted by law.

4.5 Analytics and Service Enhancement
• To conduct data analytics and identify usage trends, troubleshoot issues, and test new features.
• We may aggregate and anonymize your data for industry and market analysis.

4.6 Other Uses
• For any other purpose disclosed to you at the time we collect your information or with your explicit consent.

5. INFORMATION SHARING AND DISCLOSURE
We do not sell, trade, or rent your personal information to unaffiliated third parties. However, we may share information in the following contexts:

5.1 Service Providers and Affiliates
• We may share your information with trusted third-party service providers (e.g., hosting, analytics, payment processors) or affiliates that help us operate our website, conduct our business, or service you under strict confidentiality obligations.

5.2 Legal Requirements and Protection
• We may disclose your information if required by law or in good faith belief that such action is necessary to comply with a legal obligation, protect our rights and property, investigate fraud, or ensure the safety of our website, Services, or users.

5.3 Corporate Transactions
• In connection with an actual or potential merger, acquisition, reorganization, sale of assets, bankruptcy, or similar event, your information may be transferred or disclosed subject to appropriate confidentiality protections.

5.4 Aggregated or Anonymized Data
• We may share aggregated or de-identified data with third parties for analytics, research, marketing, or other lawful purposes, provided such data does not identify you personally.

6. DATA RETENTION AND DELETION
6.1 Retention Period
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, or enforce our agreements.

6.2 Your Right to Request Deletion
If you no longer wish to use our Services or want to request deletion of your personal data, please contact us at [email protected]. We will delete your data within a reasonable timeframe (e.g., 30–60 days), subject to any legal retention requirements.

6.3 Account Deletion Due to Inactivity
We may delete user accounts that remain inactive for an extended period (e.g., 12 months). If your account is deleted due to inactivity, you may need to register again to access our Services.

7. COOKIES AND TRACKING
7.1 Cookies
We may use cookies and similar tracking technologies on our website to collect information about how you interact with our content and to improve your experience. Cookies may store user preferences and other information.

7.2 Disabling Cookies
Most web browsers automatically accept cookies, but you may adjust your browser settings to decline or remove cookies. Note that if you disable cookies, certain features of our website may not function properly.

8. SECURITY MEASURES
We employ industry-standard technical, administrative, and physical security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee absolute security. Any data transmission over the internet is at your own risk.

9. YOUR RIGHTS
Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete personal information we hold about you.
• Withdraw consent if processing is based on consent (this will not affect the lawfulness of any processing prior to withdrawal).
• Request data portability (where technically feasible).
• Lodge a complaint with a supervisory authority if you believe your privacy rights are being infringed.

Please contact us at [email protected] to exercise these rights. We will consider and respond to your request in accordance with applicable laws.

10. AGE RESTRICTIONS
Our Services are intended for individuals who are at least 18 years of age (or the age of majority in your home country). If you are below this age, do not use our Services or provide personal information. We reserve the right to delete accounts of users under this minimum age requirement without notice.

11. THIRD-PARTY LINKS AND LIABILITY
Our website or Services may contain links to external websites or resources that we do not own or control. We are not responsible for the privacy practices of such third-party websites. We encourage you to review the privacy policies of any third-party services you visit or use.

12. COPYRIGHT NOTICE & REPORTING INFRINGEMENT
12.1 Copyright Notice
All content on this website (including but not limited to text, images, graphics, audio, and video) is the property of Juddoc Services Pvt. Ltd. and is protected by applicable copyright laws. You may not reproduce, republish, distribute, or modify content without our express written permission, except for personal, non-commercial use with all copyright notices intact.

12.2 Reporting Copyright Infringements
If you believe your work has been infringed on this website in a manner that constitutes copyright infringement, please contact us at:
• [Designated Agent’s Name]
• [Address/Phone Number (if applicable)]
• [Email Address]
Provide:
• Identification of the work claimed to be infringed.
• Identification of the infringing material and its location on our website.
• Your contact details.
• A statement of good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement, under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the copyright owner.

13. AMENDMENTS AND UPDATES
We may modify or update this Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. By continuing to use our Services after any changes become effective, you acknowledge and agree to the revised Policy.

14. TERMS OF USE
This Policy forms an integral part of our Terms of Use. Please review our Terms of Use for additional information governing your use of our Services. Unless otherwise defined in this Policy, terms used herein will have the same meaning as those defined in the Terms of Use.

15. CONTACT US
If you have any questions, concerns, or requests related to this Privacy Policy or our data-handling practices, please contact us at:
• Email: [email protected]

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© [2025] Juddoc Services Pvt. Ltd. All rights reserved.
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